The doctors at Pioneer Health Albany bulk bill all children under 16 years of age.
For patients 16 and over, we are not a regular bulk billing practice. Our practice requires payment for consultations after your appointment. You may pay using cash, cheque, EFTPOS or credit card. A rebate can be claimed from Medicare, we are able to submit your account directly to Medicare electronically on your behalf. Please ask our reception team before paying.
Veteran Affairs gold card holders are directly billed to DVA for all services.
If you are experiencing financial difficulty please speak to your doctor during your consult.
If you have a complaint, or any feedback (positive or negative) regarding our service, please feel free to ask to speak with the practice manager or your doctor.
Our consultation fees are reviewed bi-annually, please refer to the above summary for more information